- What We Do
- Areas of Expertise
- Contact Us
Areas of Expertise
While Client First Associates is a firm believer that business is business regardless of industry, we have developed some unique capabilities and industry expertise that we give particular attention to.
Credit Unions, Cooperatives and Member Owned Enterprises
Client First’s real world experience and practical expertise provides our team with a unique perspective on the dynamics of member-owned organizations. From the Board and Management relationship to the importance of member/customer relations to strategic facilitation, the Client First Team has helped member-owned organizations achieve success in both difficult and positive business environments.
Client First has worked with many types of manufacturing firms including manufacturers of medical devices, aircraft and automotive components, telecommunications apparatus, retail goods, laminates, and specialty foods. Our team has helped organizations reduce DSOs (Days Sales Outstanding), enhance operational efficiencies, improve yield, and improve overall profitability through better cross-functional communication and collaboration.
Financial Services Firms
Insurance agencies and banking organizations of all types and sizes have worked with Client First in the development of strategic plans, business strategies, recruitment, leadership and management development, management succession, sales, and customer service systems and techniques. Through unique and innovative approaches to business issues and problems, Client First Team members have assisted their Financial Services colleagues in turning challenges into business and employee successes.
"Tom and his company did an excellent job of not only helping us plan a successful session but helping us execute to achieve the final desired outcome."
– Bruce K. Hageman, Dairy Farmers of America.
"I worked with Tom on St. Elizabeth Ann Seton's parish council where he worked tiredlessly. Without a doubt, his presentions were the best that I have witnessed in any field. They were well prepared, organized, understandable and well delivered. His personality had a calming effect on all present."
- Patricia Larkin, Personal Lines Agent
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